Frequently Asked Questions
What day of the week do the weekly New Comics
arrive?
New Comic releases arrive by Thursday or Friday every week. You can call us at 536-8070(Manila) or 914-0040(Ortigas) to confirm shipment arrival.
I missed a recent issue of a title I'm collecting. Can you still reorder it for me?
Yes we can. Although we cannot guarantee 100% fulfillment, we do our very best to fill all reorders. All reorders placed with us are automatically re-ordered within the same week so it can be filled within a 2-3 week period if available from the publisher. We will immediately call you once your reordered item has arrived.
Do you offer a subscription/pull service?
Absolutely. With a minimum of 10 titles per month, we can reserve your favorite titles. No deposit is required and the service is free. Simply stop by one of our shops and let us know which titles you wish to subscribe to. We also offer an e-mail service in which we can send you (every Monday morning) a confirmed list of titles shipping that week. You can e-mail us back your list of titles for that week and we will automatically set aside your titles once the shipment arrives on Thursday or Friday. This is by far the easiest way to subscribe with us. You can pick up your comics on a weekly or bi-weekly basis. Simply pick up your favorite titles on your specified pick-up option and we will continue your subscription until you request to stop the service. We do reserve the right to stop your subscription/pull service if you do not pick up your items within a 1 month cycle.
Can I special order items through the monthly Previews and Marvel catalogues?
Yes, we can special order almost any item for you from the monthly Previews and Marvel Previews catalogues. Most special orders do not require deposits, but a 50% deposit is required for all high ticket items such as statues, high-end action figures, and apparel. All special orders are non-cancelable after the due by date posted in the catalogues they are solicited in. Please note: Although we will try our very best to fulfill your advance special orders, certain items such as limited production statues/models cannot be guaranteed due to strict allocation policies based on production numbers decided upon by their respective companies.
Do you accept credit cards?
Yes we do. We accept VISA, Master Card, JBC, and American Express.
I don't live in Manila. Do you have a mail order service?
Yes we do. We can ship to anywhere in the Philippines. We use FEDEX/AIR 21 as our shipper. Shipping charges vary depending on the size of your order but are kept very minimal and often times, shipping is Free. For more information on our mail order service, please call us at (632)536-8070(Manila) or 914-0040(Ortigas). You can also e-mail us at questions@comic-odyssey.com for more information on our mail order service.